Gentle Dental Centre

81 Ghuznee St, 6011, Wellington

Located in the heart of Te Aro at 81 Ghuznee Street, Gentle Dental Centre Wellington offers a premier dental experience defined by its calm, judgment-free atmosphere and gentle approach to care. As a locally owned practice with roots dating back to the 1930s, this clinic has been a trusted community staple since 1992, combining deep local heritage with modern, high-standard dental services. The team, led by experienced owners Dr. Mike Tonkes and Dr. Sam Moeung alongside a diverse group of associate dentists and specialists, is dedicated to making every visit a positive experience, particularly for those with dental anxiety.

The Ghuznee Street clinic is fully equipped to handle a comprehensive range of oral health needs. Patients can benefit from advanced digital dentistry, including same-day CEREC crowns and precise examinations. The services extend to all aspects of restorative dentistry, such as root canal therapy, dental implants, bridges, and fillings, as well as specialized care like IV sedation for complex extractions and wisdom teeth removal. For those seeking aesthetic improvements, the clinic offers cosmetic solutions including teeth whitening, veneers, and gentle orthodontic treatments like Invisalign and traditional braces.

Convenience and accessibility are central to the clinic's philosophy. The Wellington location features extended hours, including late-night appointments on Tuesdays and Thursdays, and Saturday morning slots to accommodate busy schedules. Financial flexibility is also prioritized, with interest-free payment options available through Q-card and Afterpay, as well as a special offer for new patients of $55 for a comprehensive exam and X-rays. Whether you require routine preventive hygiene treatments, emergency care, or long-term orthodontic planning, Gentle Dental Centre Ghuznee Street provides expert, compassionate care in a relaxed environment where your comfort is the top priority.

Opening hours

  • sunday: (closed)
  • monday: 8h-20h
  • tuesday: 7h-20h
  • wednesday: 8h-20h
  • thursday: 7h-18h
  • friday: 8h-16h
  • saturday: 8:30-16h

Photos of Gentle Dental Centre

Gentle Dental Centre

Our comment from Best Dentists Club about Gentle Dental Centre:

A Legacy of Gentle, Quality Care Since 1992

Operating in Wellington, Lower Hutt, and Upper Hutt, Gentle Dental Centre has established itself as a trusted provider of dental services since 1992. The clinics pride themselves on offering gentle service, judgement-free advice, and comfortable care, aiming to bring together advanced technology with a compassionate approach. Their team of dentists, hygienists, and orthodontists is dedicated to managing everything from routine checkups to complex restorative procedures, ensuring that patients can maintain their oral health at every stage of life.

A Sanctuary for Anxiety and Fear-Free Dentistry

What truly distinguishes this practice is its exceptional ability to put nervous patients at ease. Many patients highlight the team's gentle, non-judgmental, and empathetic nature, which transforms what is often a stressful experience into a positive one. The environment is designed to be welcoming, featuring modern amenities such as ceiling-mounted TVs and calming distractions in the treatment rooms. Staff members are frequently praised for their patience and for explaining procedures in detail, helping to demystify treatments and reduce fear, making it an ideal choice for those with dental anxiety or a history of traumatic dental visits.

Comprehensive Treatments and Family Focus

The clinic offers a wide spectrum of dental services, including orthodontics with Invisalign, restorative work, root canals, extractions, and aesthetic enhancements. Special attention is given to families, with specific programs for children under 18 and facilities like playrooms and entertainment screens to keep young patients comfortable. Patients often commend the thoroughness of hygienists and dentists who take the time to educate them on oral hygiene, helping to build long-term healthy habits. From simple cleans to complex wisdom tooth removals and full mouth reconstructions, the team utilizes modern technology to diagnose and treat issues effectively.

What Patients Value Most

Reviewers consistently highlight the professionalism and skill of specific practitioners, including Dr. Sam, Dr. Mike, Dr. Harvey, and Dr. Jessica, alongside highly regarded hygienists like Sheaynee, Olive, and Jenny. Patients appreciate the transparent communication regarding treatment plans and the genuine care shown by the entire team, from receptionists to surgical assistants. The ability to handle emergencies with speed and kindness, as well as the successful completion of complex aesthetic and functional restorations, leaves many patients feeling restored not just in their smiles, but in their confidence and overall well-being.

Services and Treatments

Dental Cleaning

Gentle Dental Centre: Reviews

4/5 (107 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,0 out of 5 from 107 reviews

Kay Lalish Published on Google

Negative experience: Trying to get orthodontia done here was a nightmare. I tried for 6 months to get treatment started for my daughter. The person with the right expertise was never present and we repeatedly had to make another appointment, weeks out, to talk to someone who knew what to do with my daughter’s teeth. She needed surgery so a tooth could be pulled into place. The surgeon they finally sent us gave us totally incorrect information when we met him, then called later saying she’d actually need to go under general anesthesia adding an extra $5000 to our bill. We wasted 6 months, about $450, and several afternoons before getting completely fed up, cutting our losses, and moving on. They COULD have told us that they only offered basic tooth straightening and that they were not capable of handling more complex orthodontia, instead they strung us along for months. Avoid them like the plague.

Ricky Baker Published on Google

Fantastic experience: Great dentist, managed to get an appointment quickly and the repairs to my tooth all done in one sitting - even on a Saturday.

Gentle Dental Centre
Gentle Dental Centre

So glad we could get everything sorted in one go! Thank you for your kind words and continued support and trust in us, Ricky.

Paul Wilson Published on Google

Fantastic experience: Very gentle and kind staff. Explained everything to my 11 yr old son and helped him feel relaxed.

Gentle Dental Centre
Gentle Dental Centre

Thank you, Paul! We're so pleased to hear that your son felt relaxed and well cared for during his visit. Your kind words mean a lot to us, and we look forward to continuing to provide gentle, compassionate care for your family.

William Bailey Published on Google

Fantastic experience: Do u need a tooth removed? Do u need all your teeth removed and replaced?  For either job I highly recommend the Gentle Dental Centre. I required all my teeth replaced with dentures with a gap of two years between upper and lower. During this time there was a high rate of decay on the lower teeth . I was sure this would make lining my upper and lower dentures highly improbable. The end result was perfection. I have my smile and confidence back thanks to Sam and his whole team. From Jess on reception saving me at the last minute to Jennie and her team who ran sedation, they were both gentle and professional, to the point I was able to garden the next morning for 4 hours! And of course Lezay and Sam, Lezay was so gentle and understanding and was vital to getting me through the process, a very professional assistant to Sam. Sam, he does magic. His knowledge and use of latest technology was very reassuring. He set me at ease immediately for the big job.  Thank you Sam. I highly recommend Gentle Dental Centre for any dental care required. Highly professional and caring Thank to you all at GDC, you have my gratitude for life - Martin

Gentle Dental Centre
Gentle Dental Centre

Martin, thank you so much for taking the time to share your journey with us in such a heartfelt way. It means the world to our team to know that we could play a part in restoring your smile and confidence. We’re honoured by the trust you placed in us and pleased to hear that every step—from reception to sedation, and right through to treatment—was met with care, professionalism, and compassion. Your words about each team member, and especially Dr. Sam and Lezay, are deeply appreciated and will be shared with pride. From all of us at the Gentle Dental Centre, thank you for your kind recommendation. We're so glad you're smiling again.

Isabel Taylor Published on Google

Fantastic experience: Truly the best dentists I have come across in my life. My anxiety was eased the moment I started coming here, as everyone I interacted with were gentle (classic) and non-judgmental (seemingly rare find when it comes to dentists). I had the dreaded wisdom teeth extraction but it was the most straightforward process and healing was a breeze. It was particularly helpful that the procedure was explained in-depth. If you have a fear of dentists and all things teeth-related, this is the best place to come! As another review said, it was because of Gentle Dental that I finally started flossing lol. Highly recommend!

Q Walker Published on Google

Fantastic experience: I've been coming here for a few years - this is the only team who have managed to get me into a daily flossing habit (after decades of feeling bad about myself). They're so kind and encouraging, and transparent about dental procedures and costs. I've seen several different hygienists at this location, and they've all been top notch. The team at Gentle Dental have genuinely improved my life.

Patricia McAloon Published on Google

Fantastic experience: I have been under the care of Gentle Dental for a couple of years now, and have been really delighted with all the staff as well as the wonderful dental care, which has been complicated. Olive is an excellent hygienist, and in addition has a wide range of knowledge, being ideal at guiding me through procedures. Sam is an expert, and is great at implementing modern solutions; and the support staff are also really pleasant, helpful, professional, effective and efficient. I really can't speak highly enough about the care I have received. Thank you to all.

Jessica L Published on Google

Fantastic experience: Had a fantastic 5-star experience during my filling appointment with Dr. Sam and his assistant, Lezay. The service was prompt, efficient, and even came with a dose of good humor! Highly recommend them for anyone looking for quality dental care.

Lisa Foaese-Washburn Published on Google

Fantastic experience: First time here, friendly service from reception to dentist chair. Really cool space with a gaming room as well.

Simon Published on Google

Fantastic experience: Thomas and Sheaynee are very competent professionals. Thorough and approachable. Great communicators.

clint packer Published on Google

Fantastic experience: I just wanted to take a moment to express my appreciation for the truly impressive culture this team represents. From the warm welcome at the front desk to the exceptional care throughout, every interaction has been great. A special thank you to Dr. William Wallace and Sheaynee Lama for their strategic approach and genuine care during my recent visits. Thank you.

Jeannine McCallum Published on Google

Fantastic experience: Absolutely lovely staff, reception, Dentist and assistant. Super kind and helpful and the price was all good too.

Kezia Fairbrother Published on Google

Fantastic experience: Super quick and efficient - my first dental appointment in over 5 years and the dentist was really professional and good at explaining where my teeth were at health-wise and how he thought I should proceed. Was able to have a discussion and ask all the questions I needed. Reasonably priced and great facilities.

Tara Barbarouses Published on Google

Fantastic experience: My daughter Lola has been in 3 times now and every visit has been exceptional. The receptionists are lovely, the nurses are lovely and the dentist is amazing. They are so kind and patient with the kids and really talk them through each step of the process. There is a tv screen on the ceiling to entertain and calm their nerves and a cute little playroom in the waiting area. Great choice for the kids, especially if they’re feeling nervous.

Holly Malcolm Published on Google

Fantastic experience: 10/10 would highly recommend Couldn’t be happier with my results! I was pretty hesitant about getting Invisalign, but going ahead—especially with Mike and the team at Gentle Dental—was the best decision I could’ve made. They really listened to what I wanted and made the whole process super easy. I’m so happy with how everything turned out! If you’re thinking about getting orthodontic work done, I’d definitely recommend booking in with them.

Ben Tippett Published on Google

Fantastic experience: If I could give Thomas 10 stars I would! Heck give him a thousand! The young man was VERY considerate to my fear of needles and past of improper numbing. He was professional, friendly, and accomodating for my worries from work done in the past. He was extremely patient with me and took every precaution to make sure that I was fully numbed up before drilling, something that puts him well above the rest and puts other dentists to shame! Thankyou again Thomas, and I’ll see you again when you’re not booked out! ( I can see why after my appointment today! )

Stak Miller Published on Google

Negative experience: Bad customer experience here with braces. Will not be going back with second child for braces. Dreadful communication all the way through Appointment bookings and financial side are all in a shambles here. Make sure you keep an eye on what you pay as they do not reconcile your payments properly and try to extract more from you when it's all their mistakes. A real shame as Dr Mike and Dr Ray are both professional and lovely to deal with.

jess franklin Published on Google

Fantastic experience: Dr Andrew chin and his assistant are fantastic, they made me feel so comfortable during my procedure even asked what Netflix show I wanted on! Will definitely be returning and this will be my new dentist!

Aaron Roydhouse Published on Google

Fantastic experience: Saw Will at Gentle Dental and he has been nothing short of amazing. Excellent manner and I’m very happy with the treatment. Stoked to be pain free now! Cheers Will. Lacked

Mele Havea Published on Google

Negative experience: This dentist needs to be shut down. It’s clear they are more interested in making money than providing ethical care. When I visited, I received two different price quotes — one from the receptionist and another from the dentist totaling over $180 just for an X-ray, which is absurd. While the high prices are concerning, the real issue is the lack of humanity and transparency from the staff. They treated me as a transaction rather than a person in need of care. Extremely disappointed with the entire experience.

Glenn Fellingham Published on Google

Fantastic experience: Sam is a good and prompt Dentist. Explaining options well and then doing a very good job.

Laura Ashworth Published on Google

Negative experience: Have had fine experiences here in the past but am frustrated to learn that I should have taken the negative reviews on here more seriously. Went in for a yearly $55 check up - all is well. I was told my permanent wire retainer had popped off one of my teeth (wasn't a bother) and was recommended I pay $65 to get it reattached so I can avoid having to pay $600 sooner to get the full thing replaced if it breaks (which I was told is more likely to happen if it is sticking off one tooth, makes sense). After hearing this I agreed even though $65 was already out from what I could afford, so I signed a contract to pay it a week later. 1-2 days later it pops off the tooth again so I call and reschedule to have it reattached. A few days after that, the wire that was attached to that part of the tooth breaks off. Now I have no choice but to either leave it or pay $600 to get the full thing replaced AND I am still being expected to pay the $65 for the reattachment. J did explain that reattaching the wire can cause it to wear down a bit overtime due to messing around with it in that area however if I had known the glue would have popped off 1-2 days after and then the wire would break, I obviously never would have agreed and signed the contact because what am I benefiting from this and paying $65 for? The way J explained it to me was that getting it reattached was essentially a cheaper way to maintain the wire prior to paying to get the full thing replaced. Very frustrating as I am now being pressured to pay the money for this bs. I have never left a Google review before but I felt I should as this seems to align with other reviews describing feeling pressure to pay for extra services that often don't actually benefit them.

Emily Yates Published on Google

Negative experience: Unfortunately did not have a great experience here! Went in for a cheap, $60 check up only to be told I needed three fillings. I was given my quote at reception for $1200 and was pressured by both the dentist and receptionist to either do them on the spot or at least book them within the next month as they were supposedly 'urgent'. Something didn't feel right about this, so I visited a smaller, more local practice where I was given a comprehensive analysis of my teeth and told I did not need any fillings. Thank god for a second opinion on this! I would totally rather pay more for an initial check up when I know I'm getting a thorough examination from a honest, genuine dentist as appose to getting lured in by a dodgy chain of dentists who try to upsell you.

Iain Christiansen Published on Google

Fantastic experience: I've had huge dental anxiety, and neglected my teeth for a few years. Andrew, Alex, and Jazz have all been professional, kind, and patient. The reception staff that I didn't get the names of are also excellent. The waiting area is huge, so you can have a nook to yourself if you are one of those types like me, and there's a games room for kids. They also have music, and TVs in the rooms - which I think are welcome distractions for patients. I have a lot less anxiety after seeing them at Gentle Dental Ghuznee, and don't feel the need to avoid booking in the future -like I have with past dentists who are less understanding.

Christine Dew Published on Google

Fantastic experience: I have had two fabulous experiences at Gentle Dental Dixon Street, my most recent being with the wonderful hygienist so would highly recommend especially if you, like me, are a nervous patient.

Christian Chen Published on Google

Fantastic experience: Amazing, knowledgeable and very warm! Especially, Shani (hopefully I get her name right ahah).

Kelly Johns Published on Google

Fantastic experience: I had huge anxiety around visiting the dentist, I haven't been in years because of this. My hygeniest Sheaynee put me at ease with her gentle and non judgemental manner. I felt so taken care of and encouraged by her and I am very glad I finally decided to sort out my dental needs. Highly recommend

Nimisha Chaskar Published on Google

Negative experience: Pricing is not transparent, they try to slyly add costs when you are already getting checked up by suggesting more xrays. My first consultation which was supposed to be 55 dollars ended up being more than 120. I'd gone for a terrible and very painful toothache, instead of offering pain relief, they just went on suggesting different treatments and throwing outrageous quotes at me. Managed to get some antibiotics prescribed for the unbearable pain and never returned.

Eugene Metreveli Published on Google

Negative experience: Disrespect to clients' time is staggering! The wait time for already booked in advance appointment never been less than 15 minutes, 30 on avarage, with the maximum of hour and a half of waiting. I get it, sometimes previous appointment might tike little more time. But not EVERY time!

Claire Benson Published on Google

Fantastic experience: My session with OHT Sheaynee was great. Highly recommend her.

grace stone Published on Google

Fantastic experience: Absolutely outstanding service. Warm, welcoming and our dentist Will and their support were absolutely incredible. Best experience at a dentist I’ve ever had. Thank you so much for making a usually stressful and frightening experience a positive one. Kai pai !

Amitava Basu Published on Google

Fantastic experience: My wife, Dr Anju Basu, and I have been getting all of our dental check-ups, treatments and cleanings from Gentle Dental Centre for many, many years, and we have never ever been disappointed by either their expertise or their top-notch customer care. They have an amazing team at all of their locations, including their front-line staff. Dr Andrew and the hygienist, Ms Sheaynee Pama, at their Ghuznee Centre are both amazing ... highly knowledgeable, very professional in their approach and at the same time fun to interact with. The Ghuznee centre even has parking!! for 2 vehicles and a very clean and big waiting area ... even a place to keep kids entertained, while the they inflict pain on you - Just Joking!! :-) Keep up the good work!!

May B Published on Google

Positive experience: Sheaynee did an awesome job at cleaning my teeth the first time 6months ago (it was my first time in over 20years going to the dentist ) and today an even better job cos I did my part and flossed Thanks Sheaynee!

Libby Brown Published on Google

Fantastic experience: Maxie did my cleaning and was incredible. Explained what she was doing, offered advice for at home and was just very calming and sweet. Definitely recommend!

Tanwen Siencyn Published on Google

Fantastic experience: Sheaynee the hygienist is amazing. Takes her time to answer any questions and also explains everything in good detail. Great thorough clean and is proactive with any future areas that might need dentist attention. She also makes you feel at ease. I highly recommend her.

Scott Mills Published on Google

Fantastic experience: Clean, professional, modern environment. Just went for a check up and was asked relevant questions re my history and given honest price appraisals re required treatments. Pending treatments, I would recommend. After going back for recommended cleaning and a filling that could be borderline something more, I have experienced nothing but great service and a result that I am very happy with. I was given full knowledge of potential results which enabled an informed decision. I will be going back. We back, right molar removed (stitches are for bi...me). Painless during extraction. Afterwards was also cool, until the drugs wore off. Nothing a bit of Bob Marley and some Pink Floyd wont fix.

Nell Williams Published on Google

Fantastic experience: I am a new patient who had an appointment today after a 20year stint avoiding the dentist, and everything/everyone was astonishingly wonderful. I was understandably nervous and self conscious coming in, but a dental emergency forced my hand so I was grateful that everyone in the practice was reassuring, up-front and accommodating of my nerves, from the phone to the front desk to the dental room. What I thought was an absolute disaster zone was treated and fixed professionally and sensitively by Dr Sam Thompson within about 40mins… I’m amazed. Regular check ups, here I come. So if you’re a nervous person, or ashamed of how long you’ve left your teeth unseen to, i can’t recommend Gentle Dental Ghuznee enough. Chef’s kiss, no notes, see you again in a few months (I promise)

frank moorhead Published on Google

Fantastic experience: My 3rd visit to the Ghuznee St Gentle Dentist over a number of years was with the Hygienist Sheaynee, after my teeth had been cleaned, she showed some of the before and after photos of what she had done for me, the results were amazing. she took time to explain the whole procedure to me, after such a wonderful job I would highly recommend her.

Jordyn Vlas Published on Google

Negative experience: Huge Red Flag! Disorganised. Save your money and your time by going somewhere else. I am incredibly disappointed with their services. I have booked appointments (in person) only for them to turn out to have not been booked. I have been told that I will be called back by several receptionists, only to never be contacted. You have been warned, please go somewhere else. Kind regards. Jordyn

Aleksandra Zajac Published on Google

Negative experience: Quite disappointing actually. My tooth broke and since it was too little of it left for this dentist's liking, I was told to pay thousands for an implant. When I asked for a cheaper option I was told to leave the broken tooth in there. ' You already have a gap so what do you care' was the dentist's advice. I took my records and left that place forever. Any beginner dentist can treat an easy tooth. It takes a specialist to deal with tricky cases. These people like the easy way. Just pay thousands for implants.

Cass Published on Google

Fantastic experience: !!!!!!!!!!!Fantastic support!!!!!!!!!! My elderly father and I needed help beyond the appointment. Moray went well above and beyond for me, and for dad. I really, really appreciate having that support, it's invaluable. A truely wonderful person. All my experiences since 2016 have been very pleasant with all the staff and the services. They have done fantastic work and made it as good as it can get when talking dentistry. Thank You So Much!!!

lbringzen Published on Google

Fantastic experience: My hygienist Sheaynee is so lovely and professional. She did an amazing job and everything was relatively pain free. Really easy to talk to as well.

David Gentry Published on Google

Fantastic experience: I have a deathly fear of dentists that I have held for 40+ years. My amazing dentist Sheaynee Pama was brilliant and made me feel so at ease it was wonderful. I actually left smiling after my treatment and the whole thing was totally painless! Highly recommended for folk with anxiety especially!

Sachi R Published on Google

Fantastic experience: The team here are absolutely lovely. The receptionist was able to pencil me in on the dates I needed and the overall vibe is very sweet! Special shout out to Dr Jessica and her dental assistant, who went above and beyond for me. Thanks again!

Brahmastyo Puji Published on Google

Positive experience: Good place for your teeth! Usually takes several days or a week to get appointment, not bad. Good waiting area, there's some playing room for your kids. And there's a big tv on the ceiling for us to watch while they do procedure.

Yolande Pansegrouw Published on Google

Fantastic experience: I was treated with respect and felt welcomed at Gentle Dentle seeing Dr Mike Tonkes. He did outstanding work on my teeth and my daughter went to Dr Rehua Smallman for wisdom teeth extractions. Every thing was explained cleary. We would like to thank you both and your friendly staff for your outstanding service.

Greg Gutry Published on Google

Negative experience: They used to be good but I suspect they have lured in to many clients with the GrabOne voucher and now struggle to keep up with demand, you’ll be waiting months for a hygienist or dental appointment or they will just put you on there so called cancellation list which never have ideal timings. They also love to wait till your lying in the chair about to begin treatment before they let you know it’s gonna cost extra for x y z, just an example of there cheeky tactics after 12 naïve years I can tell you there are plenty of other far better dental services around town!

Ben Mealings Published on Google

Fantastic experience: Stoked I gave Gental Dental a try! The venue is super nice, Hannah on reception is a star, And Olive the hygienist is at the top of her game The most gental, steady hands What an experience, couldn't recommend them more

Lotte Published on Google

Fantastic experience: Highly recommended this practice. Both the hygenist and Dentist were extremely friendly and communicated everything perfectly. I even learnt a few things which was a bonus. Receptionists are very approachable, friendly and professional. Greatly appreciate the service and warm nature of the staff here. ♥️

Emma Barnes Published on Google

Fantastic experience: I love this place. Olive is a top notch hygenist and is very caring and gentle if you're someone who has trauma. They don't lie about being gentle! I've been going here for seven years now and everyone at the practice has been great, including Andrew, my dentist.

Debbie Stanton Published on Google

Fantastic experience: Highly recommended! I've just had a 5-Star experience with Hygienist Shivani Chand - she is thorough and professional - and gentle! - and a delightful person too. I learned a lot. Thank you :)

Maryam Shammo Published on Google

Negative experience: Went there as i saw an ad on fb saying comprehensive exam plus x-rays for first visit is $55, and I also double checked the price when I contacted them to book my appointment, but when I went there I ended up paying $103 cuz one of the x-rays was $48 which is quite expensive, they should have mentioned that there might be exceptions when i was checking on the phone, but they didn’t. Also I mentioned in the medical form that I’m pregnant and mentioned it again when I arrived, but the dentist was about to take me an x-ray without using the apron, if I wasn’t aware that taking X-ray while pregnant without any apron is dangerous he would have taken it, though I’ve mentioned twice. The last thing I asked them to email the X-ray images and it’s been long time waiting but they didn’t. So I had to share my negative experience and definitely not going back to that place again.

Ellen Legg Published on Google

Fantastic experience: Had a great experience getting a clean with hygienist Shivani. She was kind, professional, and did a great job both of the cleaning and of putting me a ease. Thank you :)

J Kook Published on Google

Fantastic experience: Dr.Jessica Lee and her team was very friendly and delivered results I cannot ask for more. Will definitely come back :)

Millie Fuller Published on Google

Fantastic experience: The team at both Guznee and Lambton Quay are very lovely. The dentist I had was really good at checking in and making sure I was okay the whole time and made sure I understood the whole process

Judith Hanna Published on Google

Positive experience: Wasn’t aware there was a $100 fee for getting a 15 minute consult on braces. Wish this was made more clear to me on the website or when I booked.

Katie Anderson Published on Google

Negative experience: Unfortunately I had a negative experience, the staff were nice however the appointment felt rushed and they didn’t investigate my concerns, I ended up the next day at another dentist needing antibiotics and an emergency root canal. I wouldn’t recommend this practice. Although the tv on the ceiling playing friends whilst getting examined was nice …

S M Published on Google

Negative experience: Tried to get me to do unnecessary treatments. So glad I got a second opinion. Do not recommend, would give no stars if that was an option.

Wallace MacIntyre Published on Google

Fantastic experience: The Front Office staff are friendly, efficient and helpful. The dentist and her assistant were extremely professional, very friendly, and caring about my well being. I would thoroughly recommend using the dentist I dealt with anytime.

Anne Of Basswood Grove Published on Google

Fantastic experience: I had my 2nd appointment with Dr Shennae this morning. She's super calming and does a very thorough job. She gave me good advice and listens patiently. Really glad to have her help looking after my teeth. :)

Aaron Hamer Published on Google

Fantastic experience: Mike is a bloody good dentist! After going through a constant painful cycle with lumino and forever poor work done by them I decided to give gentle dental a go. I had an absolute horrible pain in one of my teeth and was forever charged by lumino even though the problem was never resolved. I was charged again and again and was forever having to get a filling replaced (on the same tooth) or for them to look and see what the issue was. I gave up after seeing them approximately 6 times for the same tooth. I sore gentle dental had a deal for a exam and x-rays for $55 and thought let's give them a go. I meet Mike and thank god I did. I asked him if he would be able to fix it and he laughed "I would hope so, I am a dentist" and I didn't realize he was a owner which was supper funny at the time because I look back now and go well he is a dentist after all. He took a few x rays and looked at my old records from lumino and could see from the x-rays that every time lumino "fixxed my tooth" there was more and more decay building up under the filling from there poor work. The decay was very very close to the nerve and Mike said there is a good chance he would be able to save the tooth would be very hard due to the amount out tooth lumino had drilled out. He ran through what could happen if after cleaning all the decay out and if it exposed the nerver what would have to happen from there. After cleaning my tooth out and putting in a new filling he managed to save my tooth and the problem has never come back. Mike is a fantastic dentist and it really shows in the work he does. His team is awesome and friendly! The hygienist are also a bunch of awesome people and have allways looked after when I have seen them :) I thought gentle dental would be expensive but I was wrong. They are a local bussiness that is not run by some big cooperate and I have found them to be generally $50-$100 cheaper then lumino and there service is well and above 100%. On top of that I have found gentle dental to be more open, honestly and thorough when it comes to working/looking at my teeth. They show photos of your teeth and x-rays to show you what's happening and what work needs to be done which I really appreciate. I cannot rate the team enough! They are awesome

Simon L Wong Published on Google

Fantastic experience: Always been afraid of the dentist due to poor experiences, however, the two times I've been to Gentle Dental they've definitely lived up to their name. It was the most pain free experience I've had, highly recommend!

Romanta Pais Published on Google

Fantastic experience: Went for hygiene clean. My first dentist experience in NZ. I cannot fault them at all. Right from the customer experience with the lovely lady and the great service and impeccable clean teeth within 50 mins. I highly recommend them and they are great at making you comfortable even if you have a fear of dentists.

Jessica de Bruyn Published on Google

Fantastic experience: Such a caring and professional team. I would highly recommend Gentle Dental Ghuznee.

S Kiely Published on Google

Fantastic experience: Was really nervous about having an extraction yesterday and even though my nerves were there, I felt extremely relaxed an comfortable with the dentist and how she made me feel. Will definitely being going back there in future!

Ella Creagh Published on Google

Fantastic experience: Mike & Arpana at the Ghuznee street clinic took my braces off last week. Great team! They made the experience super easy and comfortable! Thanks so much!

Daniel Cairns Published on Google

Fantastic experience: This dentist is fantastic. I always feel super comfortable with them and the premises is literally second non. Highly recommend.

Yue Xiao Published on Google

Negative experience: At the beginning I actually liked them, but the experience gets worse and worse. The receptionist would move my appointment time without telling me, keep getting my appointments timing wrong, or cancelled on the spot with like 5 minutes noticed in advance (had to travel from the Hutt to town and wasted my time and money). The worse part is uncleanness and not transparent pricing. Can't tell what's lies what's not. Especially when the price change the price of what we agree on, it feels like an emotional torture.

Emily Rietveld Published on Google

Fantastic experience: Would highly recommend Hygiene appointment with Stella! Very Gentle and welcoming :)

Dean Snow Published on Google

Negative experience: WORST EXPERIENCE I HAVE EVER HAD. WAITED A MONTH FOR MY APPOINTMENT. TOLD ME DIDNT HAVE TIME TO DO MY FILLING. I TOLD HIM I DONT THINK I COULD COME BACK AS I AM SO NERVOUS. HE DIDNT CARE AND SHOWED NO EMPATHY. WASN'T ANY BETTER AT RECEPTION WHEN I PAID THE BILL. WOULD NOT RECOMMENDED THEM. HIS NAME IS ANDREW.

matthew ramsey Published on Google

Fantastic experience: the most important thing to me is cost over work done. and my dentist jessica was exceptional with listening to exactly what i want and the budget given. this alone was just perfect. but the level of customer care they take really was amazing. super chill, ensured i was comfortable all the way through the procedure. 10/10

Lucy Jackson Published on Google

Fantastic experience: A thorough, comfortable and all round pleasant check-up. This was my first trip to the dentist in a few years, Jessica Lee made me feel so at ease, covering much more than I was expecting in a routine check-up. I was very impressed with the value for money and I'd have confidence booking any future treatments.

Alison Graham Published on Google

Fantastic experience: Amazing service and very informative all the way through. Liam awesome dentist too, would highly recommend

Joolz Something Published on Google

Fantastic experience: Harvey the dentist and Kaitlyn the hygienist are both amazing.

Eric Lee Published on Google

Fantastic experience: Had my hygiene appointment with Helen. Great service, very professional. Would definitely recommend her.

Bailee-Jayde Hurunui Published on Google

Fantastic experience: Best dental practice in Wellington! Friendly Staff & the gentlest dentist ever ;) definitely recommend!

IDA ZHOU Published on Google

Fantastic experience: Jessica lee is excellent! Very patient, always explained everything to me, and make sure I was comfortable throughout the whole process. Highly recommend!

Kim Zammit Published on Google

Fantastic experience: Definitely gentle dental treatment. Fantastic experience every time I visit! Friendly, professional. Always feel extremely looked after. Highly recommend.

Kristian Taylor Published on Google

Fantastic experience: Harvey & Gen were excellent! They explained everything very well and made sure I was comfortable throughout the whole process. I'd recommend them to anyone feeling slightly nervous about the dentist

chantelle Murray Published on Google

Fantastic experience: The staff were amazing. Kind and helpful, and explained everything step by step. Ending up paying more than expected when I first went in, but I was given all my options and the price I would be looking at, so was happy to pay and have the job done by the amazing team I had. Would definitely recommend gentle dental to anyone especially if you have been putting off toothcare

Molly Rae Published on Google

Negative experience: Went for a standard check up and got told I needed nearly all my old fillings replaced after a basic x-ray and 20 minute appointment. Not knowing any better, I got 2 fillings replaced, with others scheduled. After getting a second opinion, I was told the 2 that had been done were unnecessary - $700 for nothing essentially, plus inviting more problems in for maintenance down the line. No diagnostic x-rays were done to inform the work, meaning the entire plan was done based off general x-rays. Absolute scam, would have cost thousands of dollars. Go elsewhere.

Jordan King Published on Google

Negative experience: I was given an expensive treatment plan that another dentist has advised was unnecessary.

nicholas cundy Published on Google

Fantastic experience: Friendly and kind staff.

May Downing Published on Google

Negative experience: Was booked into Ghuznee St clinic after experiencing issues with a filling done at the Lambton Clinic. The dentist was rude and by no means reassuring about causes, solutions etc.

Caroline Bennett Published on Google

Fantastic experience: “I can’t recommend Gentle Dental Ghuznee Street enough. For a person with a fear of dental procedures due to bad experiences from the past, my fears were eased after finding the dream team of Harvey and Chris, fabulous Hygienist Terese and the lovely, friendly receptionist Bailee. I’ve had a CEREC crown, root canal and checkups with Harvey and Chris and they were wonderful at easing my fear of pain and anxiety. Talking me through the procedures, and constantly checking I was okay. I can’t speak highly enough of this team and highly recommend them. Thanks guys.” Caroline Bennett

Connah Hazelwood Published on Google

Fantastic experience: Could not recommend Gentle Dental more!! I have always had bad teeth so never wanted to smile with my mouth open but the GDC team worked their magic and now I can’t stop smiling. I had veneers done and they are so perfect you wouldn’t be able to tell the difference, thanks to Sam, Maxie and the team.

Joseph Riley Published on Google

Fantastic experience: Beautiful clinic. Best dentist in Wellington.

Jimmy Dockside Published on Google

Negative experience: Thought it was a great deal when I found they had a $45, several hundred later I only realised it was a scam.

Stephen Gallagher Published on Google

Fantastic experience: I got my braces put on for the first time , which I'd started to become a bit anxious about, but Wei and Kennie were an amazing team who worked so well, we're extremely polite, and did an amazing job. The service I've received at Gentle Dental Ghuznee Street this year has been phenomenal, and I've been really impressed by it. Wei and Kennie made me feel super relaxed, and put the braces on in what felt like record time. Often when customers give feedback it's negative, but I'm a firm believer of letting people know when they have done a great job. Thank you very much. Hopefully my smile will be as good as Wei and Kennie's work together!

Ingrid Foss Published on Google

Fantastic experience: Dentist Mike diagnosed a serious wisdom tooth issue that was actually destroying my jaw bone. Thanks to Mike my jawbone is restored/saved, teeth that could have been lost are now saved and I can eat/smile again. Gentle Dental you are simply THE BEST!!!

mark fairhall Published on Google

Negative experience: I booked in a $45 checkup. Was charged $48 & they tried to add another $50 for an x-ray , their website says 2 x-ray's are included in the price. The entire appointment was less than half an hour , yet it was advised as a comprehensive check-up to take a hour. They did do a good job though.

Paramjit Singh Bajwa Published on Google

Fantastic experience: I love Harvey and Chris work. Harvey is one of Best Dentist in Wellington even with in Gentle Dental Center as per my experience.Sincerely thank you for doing Great Job. I hope this massage get to him. Stronglly Recommend him for any Dentist Issue. Well done Harvey and Chris

Fong Yong Published on Google

Fantastic experience: Great value. Very gentle indeed. Had an emergency and they looked after me. Will be back.

Strongk Audio Published on Google

Negative experience: Went in after experiencing severe toothaches. They showed me that i needed a double root canal, and some other fillings. My first appointment for this was booked in for 2 weeks from now and i was sent away with next to no pain relief for that time. These people don't care for their patients and simply see them as cash cows

Alice McNicol Published on Google

Fantastic experience: Sam the denist is cool and good at his job. Hygenists and reception are always pleasant

Charles Baker Published on Google

Fantastic experience: Was on vacation when my temp crown fell out and began to ache. The Gentle Dental team and Andrew did an amazing to fit me in and get me patched up - at an affordable cost as well!

Summer Wick-Featonby Published on Google

Positive experience: Had a great first experience at this clinic with Cara. Thankyou for the awesome and friendly service!

Psyckers DO Published on Google

Fantastic experience: Fantastic dental clinic. Building on the outside looks a little dodgy and the lift is ancient. But inside the clinic is spotless, modern and the staff are really helpful. Their website shows you to pick and choose dates and times for an appointment. The clinic has got a good collection of toys for the kids and the magazines are current in the wait area.

Matt Davis Published on Google

Fantastic experience: Fantastic dental centre and awesome staff. Shout out to Lavinia with a natural ability to chat away and distract you while you wait. To James, incredible dentist and has made me want to go back. The work he has done was made without any effort when fitting me in for emergency work. His skill, calm approach and ability to comfort through a root canal and wisdom tooth extraction was second to none - thanks again mate!

Katie Rowsell Published on Google

Fantastic experience: Andrew and Brooke are awesome. They strike a perfect balance between professional and personable. Thanks heaps :)

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